"Are we a subcontractor of delivery apps?" ... Small business owners complaining of "gapjil" [Anchor Report]

2024.10.08. PM 6:42
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Small business owners who run delivery restaurants say the brokerage fee is directly related to survival.

The three companies, which account for 90% of domestic delivery platforms, charge 9.7 to 9.8% as brokerage fees.

But this is not the end of what the store owner has to pay.

What is the amount of money that goes back to the owner when you sell a 22,000 won chicken?

Based on the ethnic group of delivery, there are about 15,000 won left after excluding brokerage fees and delivery fees.

30% of the money is withdrawn in the name of various fees.

How much do delivery companies set brokerage fees overseas?

Uber Eats, the world's largest delivery company, charges 15 to 30%, and Southeast Asian Grab Foods was at the same level.

However, it is difficult to compare simply because the economic level such as labor costs and rent is different from that of Korea.

As delivery increased and the burden on the restaurant industry increased starting with COVID-19, some states in the United States and Canada introduced a cap on fees and officially implemented them.

In California, New York, etc., the brokerage fee is set at 15% or less.

In Korea, there are growing calls for win-win measures such as an upper limit on brokerage fees.

Representatives of the franchisees' council of five domestic chicken franchises will gather the day after tomorrow to discuss whether to reject the use of Baedal, the country's No. 1 delivery company.




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