According to a report by JTBC's Case Team Leader on the 11th, the informant visited the hotel with his family on the 19th of last month and said that he was informed that there was a sheet on the window and stayed in a disabled room.
On this day, the informant's family slept throughout the night with severe vibration and noise. When the informant raised the issue, the hotel employee advised, "It may be the sound of an outdoor air, so make sure to close the window."
However, the noise continued even when the window was closed, and when I opened the window the next morning to check the outside, dozens of outdoor units were installed there.
In response, the informant said, "Isn't it a fraud to hide such a serious flaw and sell the room?" but the hotel employee reportedly answered, "It is difficult to refund it because it has already been accommodated."
It is also rumored that the employee replied, "So far, no one has ever filed a noise-related complaint, and the sheet paper is not intended to cover the outdoor unit."
The informant said, "It is questionable whether the disabled can use the place where dozens of outdoor units are in front of the window," adding, "It is also questionable why the disabled room should cover the window."
Reporter Lee Yu Na from Digital News Team.
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