The Courier Workers' Overwork Task Force issued a press release and criticized that the supervision did not include root causes of overwork and job insecurity, such as the "cleaning" system that reduces consignment volume if the standards are not met or evaluation indicators for re-signing agencies.
The Korean Confederation of Trade Unions also pointed out that the Ministry of Labor covered up the poor labor reality of Coupang courier workers and exonerated the company, and that the labor supervision cannot prevent overwork of courier drivers.
Opposition lawmakers from the National Assembly's Environment and Labor Committee also issued a statement that proper labor supervision should be carried out again, and said they will thoroughly investigate the problems of Coupang's illegal and illegal management at a hearing on the 21st.
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