"If you use the Galaxy compensation, 'Hogu'..."Consumer 'noisy' for small compensation

2025.01.15. AM 09:16
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Samsung Electronics' used smartphone compensation program "Galaxy Simple Compensation," which has been in operation since the 14th, is attracting consumer complaints with low compensation prices.

Galaxy Simple Compensation is a program that allows Galaxy smartphones to be sold at Samsung dotcom at any time of the year without purchasing new products. The recovered products are classified into three grades, Excellent, Good, and Recycle, according to their status, and the compensation amount is paid accordingly.

According to Samsung Electronics' Galaxy Simple Compensation website on the 15th, the Galaxy S23 can receive a reward of up to 331,000 won and the Galaxy S23 Plus can receive a reward of up to 394,000 won. The compensation amount for the same line-up Ultra model is 599,000 won.

Such compensation is up to 200,000 won less than the used phone trading platform "Mintit," used trading site Carrot, and used country prices.

As of the previous day, the 512GB version of the Galaxy S23 general model on Mintit can be rewarded with 435,000 won if it is evaluated as A grade, and the S23 Plus model with the same capacity can be rewarded with 525,000 won. Carrot is also selling the Galaxy S23 general model at 400,000 won and the Galaxy S23 Plus model at 500,000 won to 600,000 won, and the average price in used countries is similar.

The Galaxy S23 Ultra model is priced at 690,000 won for A-grade judgment on Mintit. In carrots, the price was formed at 700,000 won to 800,000 won, and in used countries, it is sold at an average price of about 760,000 won.

In the case of foldable products, up to 321,000 won is received if the Galaxy Z Flip 5 is sold as a simple compensation, and 731,000 won is received for the Z Fold 5, while the same product A grade is sold at 415,000 won and 815,000 won, respectively, on Mintit. Carrots and used countries sell for 500,000 won and 900,000 won, respectively, making the difference even bigger.

As a result, consumers are negative about selling used phones as a simple compensation, calling them a "hogoo" authentication. Complaints continued, such as "I thought it was written incorrectly after looking at the cost," "Why is this compensation?" and "It is too much even if the market price has fallen."

However, considering that the criteria for receiving the highest grade A grade in Mintit are so difficult that there is a new word called "Mintit Gosi", some argue that the next highest standard, the B grade compensation amount and Galaxy simple compensation amount, are reasonable because there is no significant difference. In fact, the maximum compensation for simple compensation for most products is 20,000 won to 40,000 won more than Mintit's B grade.

An official from Likewise, a simple compensation operator, said, "The simple compensation program operated in collaboration with Samsung is intended to compensate as many customers as possible," adding, "It will become a practical help program for customers."


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